HMRC have recently set up a new online forum and webchat facility to provide help for small businesses and the self employed. This new HMRC online help for small business is aimed to give guidance to interested parties.

It aims to provide guidance on starting in business, which legal structure to use, how to register and pay for taxes, and start-up finance, as well as helping with issues a growing business may face, such as expanding and taking on employees, buying and selling abroad, completing tax returns, working tax credit and child tax credit.

The forum aims to give general guidance, but is not able to provide answers to questions about individual circumstances. We can help with the specifics, so please do contact us where you need advice.

Further Notes on HMRC online help for small business

The Small Business Online Forum forms part of the government’s business tax roadmap announced at Budget 2016.

A pilot was launched in March 2017 and since then the forum has grown to have more than a 1,000 registered users.

The forum does not deal with questions about taxpayers’ individual circumstances. Any comments which include personal information will be deleted.

While no personal or case-specific information is posted on the forum, customers may be offered help through HMRC’s webchat service and their personal case handled by an adviser.